Refund Policy

01 Try before you pay

Every account starts with 20 free photo credits and every tool unlocked, so you can test the studio on your own products before choosing a plan.

02 Monthly plans

If you are not satisfied, ask for a refund within 7 days of your first monthly payment. We refund it in full if fewer than 20% of that month’s credits have been used.

Renewals after the first month are not refunded, but you can cancel at any time and keep access until the end of the paid month.

03 Yearly plans

Yearly plans can be refunded in full within 14 days of payment if fewer than 10% of the year’s credits have been used. After 14 days, we refund the unused whole months, minus the yearly discount applied to the months already used.

04 Credit top-ups

Unused top-up packs can be refunded within 14 days of purchase. Packs that have been partly used are not refunded.

05 Edits that are not right

If an edit is not right, regenerate it on the same photo. Redos never use a credit. If a technical fault on our side used credits without delivering an image, we return those credits to your account.

06 How to request a refund

Send a request through the contact page with your account email and the invoice concerned. Approved refunds go back to the original payment method within 5 to 10 business days, depending on your bank.